Tag Archives: SuiteApps

TechSparx speaks to Andrew Peddie about FHL’s success and NetSuite plans

Andrew Peddie, MD of FHL tells TechSparx all you need to know about FHL in one comprehensive interview.

Tell us in one sentence what FHL offers?

“Best in class” cloud business systems.

How is your service different from competitors?

There is an array of cloud providers on the market, however most are small ‘boutique’ outfits that simply don’t have the resources and expertise to provide a quality service.

Some providers also claim to offer “cloud” business systems but these systems aren’t in fact “true cloud”. This means that security will be questionable, they’ll be upgrade issues, poor scalability and unacceptable levels of downtime. On top of this, these so-called “fake cloud” solutions are very expensive to run!

At FHL we provide only “true cloud” solutions built on the NetSuite platform. NetSuite is the world’s most deployed cloud business system and offers first-rate security and scalability, and as it’s paid for via a monthly subscription fee, this makes it highly cost-effective.

And far from being a ‘boutique’ cloud business, over the past 10 years we’ve invested heavily in our team to ensure that our delivery techniques and depth of resource to architect, facilitate and support our clients’ businesses puts FHL a step ahead of the competition. In fact, NetSuite has named FHL European partner of the year five times – more than any other NetSuite provider!

In February, we also scooped two prestigious partner awards from NetSuite for acquiring the greatest number of new customers in 2016 and for generating the highest new customer revenue. Beating over 50 NetSuite partners, these awards strengthen our position as the number one NetSuite partner across EMEA.

What new developments have you got in the pipeline for this year?

Our big focus for this year is expanding our portfolio of NetSuite applications. Latest developments include:

  • WineSuite – A state-of-the-art cloud-based solution for the wine industry. As the only solution of its kind, WineSuite has been specifically developed to make operating within the wine trade as hassle-free as possible. Specialist features include multi-currency capabilities, reserves and portfolio management, bonded warehouse management, an en primeur sales module and duty and bond management.
  • FirstPOS – A powerful point-of-sale solution for NetSuite. Developed for use with traditional electronic point of sale (EPOS) tills and mobile devices, FirstPOS can be used across all devices for the fast and efficient processing of transactions, discounts, refunds and loyalty schemes, improving the retail experience for both staff and customers.
  • SuiteSync Android – This latest app puts the cloud into the palm of your hand by making NetSuite compatible with mobile Android devices. SuiteSync Android can be used offline and when an internet connection is re-established, offline data can be synchronised to NetSuite to allow users to continue working from the cloud.

 What sectors do you operate in?

We operate across a wide range of sectors including ecommerce; retail; wholesale and distribution; manufacturing; software and technology; telecommunications; professional services; fine wine; agriculture; medical; and rights management (music & TV). We have also supported many start-up businesses.

Who are your key clients?

We have delivered more than 150 projects from a cross-section of industries. Clients include UK Flooring Direct, Wigan Rugby League Club, Optegra (Fidelity Investments), Semafone (Octopus Investments), Aepona (Intel), Sony Europe, Kainos PLC, Blue Prism PLC, Lafarge, BayWa, Crawford Healthcare, Mr Fothergills Seeds, Isla Bikes, XN Protel and Cineflix.

Read the interview on TechSparx.co.uk

Boden aims to make it easier for international and mobile customers to find

Boden has introduced new search facilities across its international and mobile websites, with the aim to make it faster and easier for shoppers to find the items they are looking for. It has installed SLI Systems’ Rich Auto Complete feature, already used on its UK site, across its other ecommerce sites as well. Continued…

First Hosted can offer you integration of Rich Auto Complete and Search features. Talk to us today on 0845 680 6995.

Reducing the cost of cloud application integration

Comms Business
September 2011
Circ: 15,010

A partnership has been launched that claims to provide a dramatic reduction in the integration cost of cloud applications.

The partnership sees First Hosted become the only UK distributor of QueCloud made by Queplix. The solution enables companies to securely integrate cloud applications such as NetSuite, Salesforce, LinkedIn and FaceBook with speed and simplicity.

The Queplix solution reduces the lifecycle total cost of ownership for data integration deployment by up to 75 per cent or more, compared to traditional ETL (extract, transform, and load) data integration tools.

The increased business efficiency and reduced set-up costs provided by QueCloud will benefit users, particularly as the most popular integrations, or applications blades, which connect businesses’ NetSuite world to any enterprise or cloud application, are available complete, off-the-shelf, often with no or a minimal set up fee.

Read more on Comms Business…

First Hosted Announces Contact Management SuiteApp for NetSuite’s Cloud Computing Platform

New SuiteApp Can Help NetSuite Customers Increase Productivity And Boost Customer Service By Managing Contacts Via Mobile Phone

San Francisco, May 12, 2011 – First Hosted Ltd, a United Kingdom-based partner for NetSuite, today announced Full Contact, a new contact management NetSuite Application for the NetSuite SuiteCloud Computing Platform. The solution performs automatic caller recognition, remote logging, and other functions for mobile phones. Built using NetSuite’s SuiteCloud development platform, the new SuiteApp can help NetSuite customers increase productivity and improve customer service for sales and marketing representatives who use mobile phones.

The announcement was made today at SuiteWorld 2011, NetSuite’s inaugural conference designed for NetSuite customers, solution providers, independent software providers, developers and system integrators. SuiteWorld 2011 is being held in San Francisco.

NetSuite’s SuiteCloud is a comprehensive offering of on-demand products, development tools, and services designed to help customers and commercial software developers take advantage of the significant economic benefits of cloud computing. The complete SuiteCloud offering includes NetSuite’s multi-tenant, always-on SaaS infrastructure; the NetSuite Business Suite of applications for Accounting/ERP, CRM and Ecommerce; and comprehensive development tools to create cloud-based business applications on top of NetSuite.

“The integration of Full Contact with NetSuite provides an unbeatable solution for any business with staff working remotely or simply away from their PC,” says Andrew Peddie, Managing Director, First Hosted. “No longer is there a need to be disconnected from the full CRM system – it’s all there on the mobile handset.”

The solution gives users access to customer details 24-7 via a mobile phone. It lets them identify incoming calls prior to answering, and permits access to customer/prospect status details and log calls via the user’s mobile phone interface.

Working with NetSuite

The NetSuite Application gives users fully automatic and integrated contact management for NetSuite and NetSuite CRM from their mobile phone. It runs in the background of the mobile phone and displays customer information when the phone rings. Real-time information is collected from the user’s NetSuite account and shows in seconds. With a quick glance at the phone, a user is fully up-to-date with a sales situation, making it easier to give customers excellent service.

“Smartphones are becoming the new desktops,” says Guido Haarmans, Vice President of Developer Programs and Business Development at NetSuite. “NetSuite’s on-demand model makes customer information available to every connected device instantly and with Full Contact that data is now integrated with what smartphones can do as well: making phone calls.”

Visit www.suiteapp.com for more information about NetSuite applications.

About SuiteCloud

NetSuite’s SuiteCloud is a comprehensive offering of cloud-based products, development tools and services designed to help customers and commercial software developers take advantage of the significant economic benefits of cloud computing. Based on NetSuite, the world’s most widely used cloud computing business management suite, SuiteCloud enables customers to run their core business operations in the cloud, and software developers to target new markets quickly with newly-created mission-critical applications built on top of mature and proven business processes. The complete SuiteCloud offering includes NetSuite’s multi-tenant, always-on SaaS infrastructure; the NetSuite Business Suite of applications (Accounting/ERP, CRM and Ecommerce); the NS-BOS Development Platform; the SuiteCloud Developer Network (SDN), a comprehensive developer program for Independent Software Vendors (ISVs); and SuiteApp.com, a single-source online marketplace where customers can find applications to meet specific business process or industry-specific needs. For more information on SuiteCloud, please visit http://www.netsuite.com/developers.

About First Hosted Ltd

First Hosted Ltd is a UK NetSuite Solution provider, recognised in 2010 for providing outstanding customer service and for introducing the most new clients.

First Hosted Ltd provides operational and software systems advice, consultancy, implementation, training and support. Utilising the award winning products NetSuite and NetSuite CRM, First Hosted Ltd helps organisations to improve performance and growth in a way not possible with conventional techniques. As a long established Certified NetSuite Solution Provider, First Hosted Ltd offers the best in NetSuite, Solutions, Services, Support and Training.

First Hosted Ltd is a member of NetSuite’s SuiteCloud Developer Network, a multi-tiered program that enables Independent Software Vendors (ISVs) to quickly go to market with on-demand business applications that leverage the power of NetSuite’s core business suite. For more information about the integrated solution, please visit http://www.suiteapp.com.

For further information about First Hosted Ltd please visit http://www.firsthosted.co.uk/

NetSuite, the NetSuite logo, SuiteBundler, SuiteCloud, Suitelets and SuiteScript are service-marks or trademarks of NetSuite Inc.

All enquiries should be directed in the first instance to:

Mike Baldock
First Hosted Ltd
Telephone:   +44 (0) 845 881 2403
Mobile:  +44 (0) 7815 560009
Email: mb@firsthosted.co.uk
Fax:   +44 (0) 1244 560218
Website: www.firsthosted.co.uk